The Sustainable Solution to Urban Parking

Enter your destination in the app, browse available parking options, select your preferred space, and complete your booking. You'll receive instant confirmation with your parking details.

Create a space listing and manage it in the Spaces dashboard. You'll set availability and pricing, add photos, and when your listing is live, drivers can find and book your space.

Parksby is continuously expanding. Enter your city in the app's search to see availability, and sign up for updates so you're notified when we launch in new locations.

With Parksby 2.0, some bookings use a postpaid flow: you place a reservation first, then complete the parking session at the end (check-out / pay-at-exit). After reserving, the app prompts you to check in when you arrive.

After you reserve, the app will prompt you to check in once you've arrived. When you're ready to leave, you'll complete the session via check-out (pay-at-exit) so your booking is finalized correctly.

Yes. Parksby 2.0 adds weekly and monthly passes so you can park regularly with less friction. We also laid groundwork for loyalty points and a notification system to keep you updated about booking status.

Payments are handled securely inside the app. For reservation-based parking, you'll be charged a non-refundable down payment (per our terms), and the final completion is handled at exit for postpaid bookings.

For space owners, payouts are processed 2 business days after payment is confirmed. You can receive payouts via your chosen method (M-Pesa or bank) and review transaction history in your dashboard.

You can cancel through your Parksby account. Cancellation rules can differ depending on whether your booking is reservation-based (postpaid). For reservation flows, the down payment is non-refundable per our terms. Please review the cancellation policy inside the app for the exact details that apply to your booking.

Space owners manage listings, bookings, sessions, and wallet activity in the Spaces dashboard (spaces.parksby.io). The dashboard is designed to support everyday management tasks and will be the source of truth for owner-side updates.

Payouts are processed 2 business days after a payment is confirmed. You can configure payout details and view earnings + transaction history in your wallet section within the Spaces dashboard.

If you need assistance, contact our customer support team 24/7 via the Contact Us page, or email contact@parksby.com.

You can request account deletion from the app or website. Your request is queued, and your personal data is scheduled for permanent removal within 30 days. If you have an active booking or pending payout, please wait for it to complete first.